Your satisfaction is our top priority and we will do everything in our power to ensure your happiness with every purchase. That said, as our products are handmade, it is impossible for us to reimburse you for oils, immersive kits, bath salt, roll-on...
Unfortunately, we are unable to offer exchanges or returns. You buy a product online.
If a purchase is made from an unauthorized SELV retailer, we cannot assist you with a return or exchange. If you are unsure whether the retailer is authorized or not, please contact us at firstname.lastname@example.org
SELV is not responsible for additional shipping costs for returns and we assume no responsibility for refunds or compensation for returned packages lost in transit without proof of delivery to SELV.
Note: We will not be able to reimburse postage for returns, as these are paid directly to our suppliers.
It is not possible to make a return or exchange on a received gift.